Business IT help desk and remote support

Amiigo Service Desk provides online IT help desk and remote computer support exclusively to businesses. Start with guided troubleshooting for a work-related IT issue, then choose whether to send a support request to a technician. Call the business help desk on 1300 090 696.

Business owners, employees and sole traders can request help on behalf of a business for work-related IT issues. Amiigo does not offer personal or household computer support. Confirm your business use before starting a support chat or sending a new request.

Ask about work-related Windows PC or Mac problems, business email and application errors, office printers, internet connectivity, sign-in difficulties or suspicious activity. Describe the symptoms and the effect on your business so the support person can assess the next step.

Start a chat and try the suggested safe checks. You decide when to send a support request and can choose text chat, video call or screen sharing. Only run the support app when your technician asks, and review and approve what is shared.

The business support pack contains five help desk tickets for A$120, equivalent to A$24 per ticket. Tickets are valid for one year from the original purchase date, including existing unused tickets. Your balance is linked to your verified account. One credit is used when your business request is initiated and sent to a technician. Check the current purchase terms before paying.

No account is needed to start troubleshooting. A verified account is used for your ticket balance. Send a support request only when you are ready, and never share your password or sign-in codes in the chat.